A clean handoff protects your patient and your name. Alleviate is physician-led, responsive, and accountable back to you: your patient is managed, your name is protected, and you hear what happened.
Written for the people who make the call under pressure: discharge planners, hospitalists, specialists, and SNF and assisted-living teams.
Our medical directors are board-certified and reachable. Goals-of-care and symptom questions get a clinician on the other end, not a script. You will not get complaints back.
We aim to answer, confirm eligibility, and admit quickly, often the same day the patient is ready, so you can close the discharge and move on.Admission-time SLA · confirm · D2 No leaving your nurses to hold what hospice should be holding.
Pain, dyspnea, agitation, and the crises that drive ED bouncebacks are managed in place, by a team that treats hospice as active clinical work, not a soft landing.
Four steps. You can start any of them by phone, by fax, or through your EMR; whatever is fastest at the bedside.
Call the clinical line, fax the order, or send the referral through your EMR. A name and a callback is enough to start.
We verify hospice or palliative eligibility with you, review the clinical picture, and coordinate on timing so the conversation with the family is handled well.
A clinician gets to the bedside on our target timelineTimeline · confirm · D2 and takes over the symptom burden, medications, equipment, and the family's questions.
You get a confirmation the patient is enrolled and managed, plus documentation back in your record. No wondering where they went.
Exact eligibility criteria, accepted referral channels (phone / fax / EMR / portal), and turnaround targets are confirmed at kickoff and with clinical sign-off.Intake process · confirm · D2
The reason a referral protects your name is simple: once the patient is ours, the work that used to bounce back to you is ours too.
Symptom management around the clock, medication reconciliation and delivery, durable medical equipment, and the goals-of-care conversations that are hard to have in a fifteen-minute visit. Our palliative arm can continue the work a hospital-based team has already started, so nothing gets dropped in the handoff.
The calls, the questions, the 2 a.m. fear. Families are met with plain language and genuine attention, not a sales posture during the hardest week of their lives. When the family is held, the facility staff and the referring clinician stop absorbing that load.
Timely, legible notes back to you and to the facility, so your chart is complete and your compliance is clean. For SNF and assisted-living partners, that means visits that actually happen and paperwork that does not become your problem.
The physician thinks like an operator. The operator thinks like a mission commander. That is the standard your patient inherits.
A few of the ones we hear most. The full set lives on the provider FAQ.
Hospice eligibility generally means a life expectancy of six months or less if the illness runs its usual course, certified by two physicians. Palliative care has no such limit and can run alongside curative treatment. When you are not sure, call us; we will work through the criteria with you rather than turn the patient away.Clinical review · D2
Our aim is same-day admission when a patient is ready. We answer the clinical line live and move quickly from referral to admission. Exact timelines are being finalized with clinical leadership and will be stated here once verified.Admission-time SLA · D2