For referring clinicians
Provider FAQ.
Straight answers to what discharge planners, physicians, and facility teams ask before they send a patient. When a case does not fit a tidy answer, call us and we will work through it with you.
Straight answers to what discharge planners, physicians, and facility teams ask before they send a patient. When a case does not fit a tidy answer, call us and we will work through it with you.
Generally, when two physicians certify a life expectancy of six months or less if the illness runs its usual course, and the goals of care have shifted from cure to comfort. Eligibility is re-certified over time; a patient who stabilizes is not penalized for living longer than expected.Clinical review · D2
Rarely. Late referrals are the more common problem; a patient enrolled with days to live never gets the benefit of the full team. If you are asking the question, it is usually time to at least talk. Earlier involvement means better symptom control and less crisis.
Three ways: call the clinical line, fax a signed order and face sheet, or send a referral through your EMR. All three are here. Patient details never go through a web form.
Our aim is same-day admission when a patient is ready. We answer the clinical line live and move quickly from referral to admission. Exact timelines are being finalized with clinical leadership and posted here once verified.Admission-time SLA · D2
To start: patient name, a callback number, the primary diagnosis, and where the patient is. We handle eligibility verification and the certification workflow from there.
Nothing more than you already have on a face sheet. See the referral pathway for the fastest route from where you are.
Yes. You get enrollment confirmation and documentation back into your record. Closing the loop is part of protecting your name on the referral.
Pain, dyspnea, nausea, agitation, and the complications of advanced cancer, heart failure, COPD, dementia, and end-stage organ disease, among others. Our medical directors are board-certified in hospice and palliative medicine; this is treated as active clinical work.
Managing crises in place, rather than by ambulance, is a core aim of the model; a well-run hospice reduces avoidable ED visits and readmissions. Facility-specific outcomes are shared once verified.Outcome data · D2
Yes; that warm handoff is exactly what our palliative service is built for. A hospital-based palliative team can transition a patient to us without the conversation resetting to zero.
Yes. For facility partners the promise is visits that actually happen, documentation that does not become your problem, and family communication handled so your staff is not left holding it.
The Medicare Hospice Benefit covers hospice care for eligible patients, typically at no out-of-pocket cost for covered services. Medicaid (Medi-Cal) and most private plans offer comparable benefits. Specifics depend on the patient's coverage.Payer detail · confirm · R2
Yes. Alleviate is a Medicare-certified, California-licensed, CHAP-accredited hospice. Our medical leadership is HMDCB-certified, and we are members of the California Hospice and Palliative Care Association (CHAPCA).
Yes; our board-certified medical specialists make time for clinician-to-clinician conversations on complex cases. Ask when you call, or note it on the contact form.
Reach out and we will introduce your liaison, align on channels and expectations, and make referrals routine rather than one-off. No aggressive sales posture; that is a turn-off for everyone and we know it.